Privacy Policy

1. Who We Are

The Acai Affect ("we", "us", "our") operates the website theacaiaffect.com and associated services. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Name and email address (newsletter sign-ups, contact forms)
• Order details and delivery address (online orders via Square)
• Payment information (processed securely by Square; we never store card details)
• Usage data such as pages visited, browser type, and IP address (via analytics)

3. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Send newsletters and promotional offers (only where you have opted in)
• Respond to enquiries and provide customer support
• Improve our website and services through analytics
• Comply with legal obligations

4. Cookies & Analytics

Our website uses cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser. We use Google Analytics to understand how visitors interact with our site; this data is aggregated and anonymised.

5. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers (e.g. Square for payments, Mailchimp for email newsletters) who assist us in operating our business, subject to confidentiality agreements. We may also disclose information where required by law.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time (see Section 8).

7. Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption and payment processing is handled by PCI-DSS compliant providers.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise these rights, contact us at info@theacaiaffect.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or a privacy concern, please contact us: